Customer Portal Account Registration Granicus Support

Customer Portal Account Registration Granicus Support Registration. the first stage is to provide a name and associated email address. the password strength can be defined locally at self admin > site settings > registration. the password validation message changes based on whether an unpermitted character has been added. note: only one customer portal account can be created per email address. Following is a list of actions citizen's can take in the customer portal: create an account; edit user profile and manage personal data ; locate information about your agency; pay bills online (note: this is an additional service, please contact your granicus representative if you want to learn more). submit a service request; track request.

Customer Portal Account Registration Granicus Support Customer portal is a granicus platform solution, so it is updated and maintained regularly by granicus, with no user upgrades required. this also means that all forms and workflow built can be made available via the customer portal. customers self service online requests reduce meditated requests, resulting in channel shift away from in person. How to register for the citizen portal. go to the citizen portal link associated with your jurisdiction. bookmark this page or create a shortcut on your desktop to make it easy to come back to later. in the top right corner of the page, click sign up. this opens the three step account registration wizard. Do you know about granicus university? we offer free training webinars and recordings, located in our learning management system (lms). register for granicus' training resources lms to enroll in complimentary training courses from the catalog, access a library of on demand recorded webinars, and complete any assigned training sessions during your implementation process. Contacting support. to speak directly with a granicus customer support representative, you must be logged in via the support portal. this will ensure that we can verify your identity for quicker and more personalized assistance. once logged in, select get support or the red contact support button at the upper right of this article page.